Internal · Contact routing
Call and text routing
Status: direct call and text links reach Steven. Automated notifications and callback requests are not enabled.
1. Activation
The approved destination is included in phone and messaging links, but is not displayed as page text. Link destinations can be inspected; this is not a secret-number service.
2. Assignment
Every contact option reaches Steven, regardless of questionnaire answers. Text is the primary option, with call available alongside it.
3. Fallback
Texting requires a configured messaging app on the visitor's device. There is no automatic sending, unanswered-call routing, or callback request service.
4. Privacy & consent
Visitors choose to open their phone or messaging app. Questionnaire answers remain in memory and are never included in a message. No recordings or contact details are collected by the website.
5. Safety
Emergency guidance (911 / 988) shown before connecting. The service never presents itself as an emergency line.
